Serving Ottawa since 2011
We're an Ottawa Moving Company, Not a Broker
Pro Moving Services started in 2011 with one truck, two movers and a simple observation: almost every complaint about this industry comes down to a price that changed or a crew that never showed.
15 years and more than nine thousand moves later, that is still what we are built around. We own our trucks, our crews are on our payroll, and the estimate we send is the invoice you pay.
Local, in the way that actually matters
Plenty of companies advertise Ottawa moves. Fewer can tell you which streets off Churchill in Westboro will not take a 26-foot truck, which Richmond Road towers require the service elevator booked two weeks ahead, or why an Orléans job needs to leave before the Highway 174 traffic builds.
That knowledge is not marketing — it is the difference between a seven-hour move and a ten-hour one, and on an hourly rate you are the one who pays for the gap. It is also why we quote from a conversation about access and parking rather than from a square-footage table.
We are bilingual by default because the National Capital Region is. Estimates, contracts and bills of lading are available in English or French, and our crews work on both sides of the river — including through Quebec's July 1 turnover, which is the single busiest moving day in Canada.
Quote what it will actually cost
Under-quoting wins the booking and loses the customer. We would rather tell you on the phone that your third-floor walk-up is a five-hour job than discover it together at 2pm.
Send the same crew every time
Our movers are employees on payroll, trained in-house and background-checked. Nothing is subcontracted, which is the only way to keep a standard consistent.
Protect the home, not just the furniture
Floor runners, banister padding and door-jamb guards come out before a single box moves. Most damage on a move day happens to the building, not the contents.
Answer the phone
Seven days a week, Mon–Sat 7am–8pm · Sun 8am–6pm. If you are mid-move and something changes, you get a human on the first call rather than a ticket number.
Why choose us
Why Ottawa Keeps Calling Us Back
Moving companies are easy to start and hard to do well. These are the six things customers tell us actually separated us from the last company they used.
The quote is the invoice
You get a written estimate before you book, and the final bill matches it. No fuel surcharge added at the door, no stair fee invented on the driveway, no weight re-quote once the truck is loaded.
- No fuel surcharge
- No stair or heavy-item fees
- No weekend premium
Insured, WSIB-covered, CVOR-licensed
$2M in cargo protection and $5M in liability. Every crew member is covered under WSIB, so a workplace injury on your property is never your exposure.
Employees, not day labour
Our movers are trained, background-checked, uniformed employees on payroll. We do not subcontract your move to a crew we met that morning, and we do not hand your shipment to a third party.
We arrive when we say
A two-hour arrival window, confirmed the day before, with the crew lead's direct number. If traffic on the 417 changes anything, you hear it from us before you have to ask.
Ottawa-specific know-how
Downtown parking permits, condo elevator bookings on Richmond Road, Westboro's narrow streets, Quebec's July 1 turnover. 15 years of local moves is mostly 15 years of knowing what goes wrong here.
Service in English or French
Bilingual crews and bilingual paperwork, which matters in Orléans and Vanier and becomes essential the moment your move crosses the river into Gatineau.
- years moving Ottawa
- 15+years moving Ottawa
- moves completed
- 9,400+moves completed
- cargo coverage
- $2Mcargo coverage
- quote turnaround
- < 1 hrquote turnaround
Customer reviews
What Ottawa Customers Say
Real moves across the National Capital Region — the good, and the honest notes about what to plan for.
4.9 out of 5 · 412+ reviews on Google, Facebook & HomeStars
Office of 40 relocated over a weekend
We moved our whole operation off Merivale on a Friday night and were fully operational Monday at 8am. The crate delivery and floor-plan labelling made it painless. Building management got their certificate of insurance without me having to chase anyone.
Bilingue et parfaitement ponctuel
Déménagement d'Aylmer vers le Plateau. L'équipe était bilingue, ponctuelle et très soigneuse avec nos meubles anciens. Le prix final correspondait exactement à l'estimation reçue par courriel.
They moved my parents with real patience
After 41 years in the same house on Jeanne d'Arc, my parents downsized into a residence. The coordinator sat with them for two hours planning what would fit. On move day nobody rushed my mother once. Beds were made before the crew left.
Get your free Ottawa moving quote today
One call, about five minutes. Tell us the date and the two addresses and you get a real price on the spot — no deposit, no obligation, no pressure.
- No deposit required
- Written estimates
- Insured & WSIB covered
- 7 days a week